Terms of Service

1. Acceptance of Terms

By accessing, registering for, or using the Service, you represent and warrant that: (a) you are at least eighteen (18) years of age; (b) you have the full legal capacity and authority to enter into a binding contract; (c) you are not barred from receiving the Service under the laws of the United States or any other applicable jurisdiction; and (d) if you are accepting these Terms on behalf of a company, organization, or other legal entity, you have the authority to bind that entity to these Terms, in which case "you" and "your" refer to that entity.

If you are under 18, or if you do not meet any of the foregoing requirements, you may not use the Service. We may require you to provide proof of age or authority at any time.

2. Description of Service

Draftovo is a software-as-a-service platform that uses artificial intelligence to generate branded social media content — including post captions, image concepts, and related creative assets — based on information you provide about your business, audience, and goals.

The Service is provided as a creative assistance tool. It does not publish content to social media platforms on your behalf unless you specifically enable and authorize such integrations. Features, pricing, and functionality may be added, removed, or modified at any time.

3. Account Registration & Security

To access most features of the Service, you must create an account. You agree to: (a) provide accurate, current, and complete information during registration; (b) maintain and promptly update that information; (c) keep your password and any authentication credentials confidential; (d) not share your account with any other person; and (e) be solely responsible for all activities that occur under your account, whether or not authorized by you.

You must notify us immediately at support@draftovo.ai of any suspected unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with this section.

4. Subscription Plans & Billing

Draftovo offers the following plans. Prices are in U.S. dollars and exclude applicable taxes:

• Free Trial: up to three (3) generated posts usable within a forty-eight (48) hour window. No credit card required. The trial is offered once per user or organization.
• Starter: $29.99 per month, billed monthly.
• Pro: $99.99 per month, billed monthly.
• Enterprise: $499.99 per month, billed monthly.

Auto-Renewal. Paid subscriptions automatically renew at the end of each billing period at the then-current rate until cancelled. By providing a payment method, you authorize us (and our payment processor) to charge that payment method on a recurring basis without further authorization from you.

Cancellation. You may cancel your subscription at any time from your account dashboard or by emailing support@draftovo.ai. Cancellation becomes effective at the end of your current billing period. You will retain access to paid features until that date.

Refunds Only Before First Content Generation. Draftovo offers a free trial so you can fully evaluate the Service before paying. Paid subscriptions are refundable only if you have not generated any content on your paid plan. ONCE YOU HAVE GENERATED ANY PIECE OF CONTENT ON A PAID PLAN, ALL SALES ARE FINAL. We do not issue refunds, credits, or prorated reimbursements after content generation for any reason, including without limitation: partial months, unused posts, unused credits, downgrades, cancellations mid-cycle, dissatisfaction with AI output, platform outages, or account termination. To request a pre-generation refund, email support@draftovo.ai within seven (7) days of your charge. If you initiate a chargeback for a charge that complies with this policy, we reserve the right to suspend your account and recover the disputed amount plus any associated fees.

Price Changes.We may change subscription pricing upon at least thirty (30) days' prior notice to you, sent via email or through the Service. Your continued use after the effective date of the change constitutes acceptance of the new price. If you do not agree, you may cancel before the change takes effect.

Taxes. Fees are stated exclusive of all sales, use, VAT, GST, and similar taxes. You are solely responsible for paying all such taxes arising from your purchase of the Service, except for taxes based on our net income.

Failed Payments & 7-Day Retry Window. If a recurring payment fails, we will automatically attempt to charge your saved payment method once per day for up to seven (7) consecutive days. During this 7-day retry window your account is marked "past due": AI auto-pilot generation pauses, your generation credits drop to zero, and any in-flight content generation is blocked. Existing scheduled posts already queued before the failure will continue to publish unless we suspend the account. If a retry succeeds within the window, your account is automatically restored to active status — auto-pilot resumes from where it left off and credits return without manual action. If all seven retries fail, we may suspend or downgrade your account until payment is successfully processed. You remain liable for all amounts owed regardless of suspension.

Self-Service Billing. You can update your payment method, change plans, resume a paused subscription, or cancel at any time from the Settings page in your dashboard via the Stripe-hosted Customer Portal. We strongly recommend updating your card during the 7-day retry window if you wish to avoid suspension.

5. Acceptable Use Policy

You agree not to use the Service — and not to use AI output generated by the Service — to do any of the following:

• Generate, publish, or distribute content that is illegal, infringing, fraudulent, or violates any applicable law or regulation;
• Harass, bully, threaten, stalk, or intimidate any person or group;
• Produce or distribute unsolicited bulk communications, spam, or deceptive advertising;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• Scrape, crawl, harvest, or otherwise extract data from the Service by automated means not expressly authorized by us;
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code or underlying technology of the Service;
• Resell, sublicense, white-label, or rebrand the Service or its output as part of a competing AI content-generation product or service;
• Use AI output to defame, disparage, or harm the reputation of any identifiable person, company, or group;
• Generate adult, sexually explicit, or NSFW content; content that sexualizes minors; or content that promotes self-harm;
• Generate hate speech, content that incites violence, or content targeting protected classes;
• Generate or disseminate political disinformation, election interference material, deepfakes, or other manipulated media intended to mislead;
• Pass off generated medical, legal, financial, tax, or other regulated advice as professional counsel from a licensed practitioner;
• Interfere with or disrupt the integrity, performance, or security of the Service, or attempt to gain unauthorized access to any accounts, systems, or networks;
• Use the Service in any way that violates the terms of service of any third-party platform on which you publish output.

We may investigate and take appropriate action, including without limitation warning, suspending, or terminating your account and reporting you to law enforcement, for any suspected violation of this Acceptable Use Policy, with or without notice and in our sole discretion.

6. Generated Content

The Service produces content using artificial intelligence systems and related technologies. You acknowledge and agree to the following:

• Not professional advice. AI output is not, and must not be treated as, legal, medical, financial, tax, accounting, psychological, investment, or any other form of professional advice. You should consult a qualified licensed professional before acting on any information produced by the Service.
• You are responsible for review. You are solely and fully responsible for reviewing, fact-checking, editing, and approving content before publishing, distributing, or otherwise using it. Generated content can be inaccurate, biased, outdated, offensive, or misleading.
• No guarantees. We make no representations or warranties about the accuracy, factuality, reliability, originality, non-infringement, quality, or fitness for any particular purpose of any AI output. Identical or substantially similar output may be produced for other users.
• Platform compliance. You are responsible for ensuring that any content you publish using the Service complies with the terms of service, community standards, and advertising policies of every third-party platform on which you publish it, including without limitation Instagram, Facebook, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, and Threads.
• AI disclosure obligations. You are responsible for making any disclosure required by applicable law, regulation, or platform policy, including without limitation the EU AI Act, California AB 2013, the Federal Trade Commission's guidelines on endorsements and deceptive advertising, and similar laws in your jurisdiction.

7. Intellectual Property

Our IP. The Service, including all software, source code, designs, user interface, graphics, text, logos, trademarks, and documentation (excluding your Input and your Output as defined below), is and remains the exclusive property of Draftovo and its licensors, and is protected by copyright, trademark, trade secret, and other intellectual property laws. No rights are granted to you except as expressly set forth in these Terms.

Your Input.You retain all right, title, and interest in and to the content, data, brand assets, logos, images, and information you upload or provide to the Service ("Input"). You grant Draftovo a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and otherwise use your Input solely for the purpose of operating and providing the Service to you.

Creator Mode Designs. By uploading a design to Draftovo via Creator Mode, you agree that Draftovo can use that design in the shared design pool so other Draftovo users' posts benefit from it. Your business's brand values (logo, colors, copy) are automatically swapped for placeholders before it enters the pool.

Your Output.As between you and Draftovo, you own the generated posts, captions, images, and other creative assets produced for you by the Service ("Output"). Subject to your compliance with these Terms and payment of all applicable fees, we grant you an unlimited, worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute your Output for any lawful purpose, including commercial use. You acknowledge that due to the nature of automated systems, Output may not be unique and similar Output may be generated for other users; copyright or other IP protection for generated material may be limited under applicable law.

Marketing & Promotional License. In addition to the licenses set forth above, you grant Draftovo a non-exclusive, worldwide, royalty-free, sublicensable, perpetual, and irrevocable license to use, reproduce, modify (including for cropping, resizing, and format conversion), publicly display, publicly perform, distribute, and create derivative works from your Output and the brand elements embedded therein (including business name, logo, brand colors, and short brand description) for marketing and promotional purposes related to the Service. Permitted uses include, without limitation: (a) display on draftovo.ai, including the home page content showcase, pricing pages, and feature tours; (b) display on Draftovo-operated social media accounts and email marketing; (c) inclusion in case studies, customer galleries, sales decks, partner and investor materials, and advertising creative; (d) reproduction in blog posts and press materials; and (e) sublicensing to advertising networks solely for the placement of the foregoing materials. You acknowledge that featuring your Output in our marketing materials provides you with additional brand visibility and promotion at no cost to you, in exchange for the license granted in this section, and that we may exercise this license without further notice to, or approval from, you.

Limits on the Marketing License. Notwithstanding the foregoing, we will not: (a) sell or license your Output as a standalone product to third parties; (b) use your business name or logo as a standalone trademark separate from your Output; (c) attribute statements, opinions, or testimonials to you that you did not actually make; or (d) continue any specific marketing use of an identifiable Output item after you submit a takedown request for that specific item, either by emailing support@draftovo.ai or by using the in-product takedown control on your dashboard, which we will honor within thirty (30) days, provided that copies already distributed in print, third-party caches, archived web pages, or long-running advertising campaigns may persist outside our reasonable control. The Marketing & Promotional License survives termination of your account with respect to Output created during your subscription.

Active Subscribers Only on the Public Showcase. Although the Marketing & Promotional License survives termination, our practice on the public-facing draftovo.ai homepage showcase is to display Output only from accounts whose subscription is currently active. If you cancel or your subscription lapses, your Output will be removed from the public homepage rotation automatically, even if it remains licensed for the other marketing uses described above (case studies, sales decks, ad creative, etc.). This is a courtesy practice, not a contractual obligation.

Featured Notification. When we feature one of your Output items on the public homepage, we will, as a courtesy, send a notification email to the address associated with your account so you are aware of the placement. You may opt out of these notification emails at any time from your account settings. Opting out of the notification email does not opt you out of the Marketing & Promotional License itself; the email is informational only and is not a contractual deliverable. We may discontinue or change the notification practice at any time without notice.

License to improve the Service. You grant Draftovo a non-exclusive, worldwide, royalty-free license to use anonymized and aggregated Input and Output to improve the Service and develop new features. You may opt out of this use of your data at any time by emailing support@draftovo.ai. Opt-out applies prospectively only.

8. External Services

The Service may rely on outside services for functions such as payments, hosting, security, communications, analytics, and content delivery. Your use of certain features may also be subject to the terms and privacy policies of those outside services where applicable. We are not responsible for the acts, omissions, availability, accuracy, or content of any outside service, and we disclaim all liability arising from your use of them. Links to outside sites do not imply endorsement.

9. User-Generated Content & DMCA

You represent and warrant that you own or have all necessary rights, licenses, and consents to use and upload any Input to the Service and that your Input does not infringe any third party's intellectual property, privacy, publicity, or other rights.

DMCA Takedown Procedure. Draftovo respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act ("DMCA"). If you believe content on the Service infringes your copyright, please send a written notice to our Designated Copyright Agent at support@draftovo.ai containing: (a) a physical or electronic signature of the copyright owner or authorized agent; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the allegedly infringing material and information sufficient for us to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement, made under penalty of perjury, that the information is accurate and that you are the owner or authorized to act on the owner's behalf. We will respond to valid notices in accordance with the DMCA and may terminate the accounts of repeat infringers.

10. Termination

By you. You may terminate your account at any time by cancelling your subscription in the dashboard and/or emailing support@draftovo.ai. Termination does not entitle you to a refund of any previously paid fees.

By us. We may suspend or terminate your access to the Service immediately and without prior notice if: (a) you breach these Terms, including the Acceptable Use Policy; (b) your account is delinquent or your payment method fails; (c) we reasonably suspect fraud, abuse, or illegal activity; (d) required by law, court order, or governmental authority; or (e) we cease to offer the Service in your jurisdiction or generally.

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination — including IP, disclaimers, limitation of liability, indemnification, governing law, and miscellaneous — shall survive.

11. Disclaimers

THE SERVICE AND ALL CONTENT, OUTPUT, AND MATERIALS PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DRAFTOVO AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, DRAFTOVO DOES NOT WARRANT THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY AI OUTPUT WILL BE ACCURATE, RELIABLE, ORIGINAL, NON-INFRINGING, OR SUITABLE FOR ANY PURPOSE; (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED; OR (E) ANY SPECIFIC LEVEL OF UPTIME, ENGAGEMENT, REACH, CONVERSION, REVENUE, OR BUSINESS RESULTS WILL BE ACHIEVED.

YOU USE THE SERVICE AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU IN WHOLE OR IN PART.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DRAFTOVO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DRAFTOVO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL DRAFTOVO'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU ACTUALLY PAID TO DRAFTOVO DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100 USD).

THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Indemnification

You agree to defend, indemnify, and hold harmless Draftovo and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your access to or use of the Service; (b) your Input and Output, including any claim that they infringe or misappropriate the rights of a third party; (c) your violation of these Terms, including the Acceptable Use Policy; (d) your violation of any applicable law or regulation, or of the terms of service of any third-party platform; (e) your misuse of generated content, including publishing it without required disclosures or review; or (f) your negligence or willful misconduct. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense.

14. Governing Law & Dispute Resolution

Governing Law. These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Mandatory Binding Arbitration. Except as set forth below, you and Draftovo agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (each, a "Dispute") shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or Commercial Arbitration Rules, if applicable) then in effect. The arbitration shall be conducted in English by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. YOU AND DRAFTOVO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable, then the entirety of this arbitration provision shall be null and void.

30-Day Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to support@draftovo.ai within thirty (30) days of first accepting these Terms. The notice must include your name, account email, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other portion of these Terms.

Small Claims Carve-Out. Either party may bring an individual action in small claims court for disputes within the court's jurisdiction in lieu of arbitration.

Venue for Non-Arbitrable Claims. For any Dispute not subject to arbitration (including any action to compel arbitration or to enforce an arbitration award), the parties submit to the exclusive jurisdiction and venue of the state and federal courts located in San Diego County, California, and waive any objection based on inconvenient forum.

15. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will provide at least thirty (30) days' advance notice by updating the "Last Updated" date at the top of this page and by notifying you via email or through the Service. Non-material changes take effect immediately upon posting. Your continued use of the Service after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and cancel your account before the changes take effect.

16. Miscellaneous

Entire Agreement. These Terms, together with our Privacy Policy and any additional terms you agree to when using specific features, constitute the entire agreement between you and Draftovo regarding the Service and supersede all prior or contemporaneous understandings.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.

No Waiver. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. A waiver is effective only if in writing and signed by us.

Assignment. You may not assign or transfer these Terms or any rights hereunder, by operation of law or otherwise, without our prior written consent. Any attempted assignment in violation of this section is void. We may assign these Terms freely, including in connection with a merger, acquisition, sale of assets, or by operation of law.

Force Majeure. We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including without limitation acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or utility failures, third-party service outages, pandemics, or cyberattacks.

Relationship of the Parties. Nothing in these Terms creates any agency, partnership, employment, joint venture, or fiduciary relationship between you and Draftovo.

Notices. We may provide notices to you via email to the address associated with your account or by posting on the Service. Notices to us must be sent to support@draftovo.ai.

17. Contact

If you have questions about these Terms, please contact us:

• Legal: support@draftovo.ai
• DMCA: support@draftovo.ai
• Operating entity: Willow Wealth LLC
• Website: draftovo.ai

Last Updated: May 7, 2026